Certified Hospitality Management Professional Program
Description
The Certified Hospitality Management Professional Program at Ideal Institute of Technology is a 1350-clock-hour comprehensive training program designed for individuals who aspire to build rewarding careers in the hospitality, hotel, food service, and event management industries. This hands-on program covers every essential area of hospitality operations, combining classroom learning with real-world training in customer service, facilities, food & beverage, and hospitality entrepreneurship. Students gain the practical skills needed to manage front-line operations, lead teams, and deliver exceptional guest experiences. With the added benefit of a Paid Work-Based Learning Opportunity, students graduate job-ready, experienced, and confident to enter one of the world's largest and fastest-growing industries.
Program Outline
The program consists of six 225-clock-hour courses that provide a 360-degree view of the hospitality sector:
-
HP110: Foundations of Hospitality
Understand the scope and structure of the hospitality industry, guest service principles, and hospitality trends that shape modern operations. -
HP120: Hotel Operations & Front Office Management
Learn the daily operations of hotel front desk, reservations, guest relations, and administrative processes essential to hotel management. -
HP130: Housekeeping, Maintenance & Facilities
Master the standards and procedures for maintaining cleanliness, safety, and guest comfort. Includes supervision and scheduling of housekeeping and facility maintenance teams. -
HP140: Restaurant & Food Service Operations
Gain experience in managing restaurant operations, customer service, health and safety compliance, inventory, and dining room coordination. -
HP150: Event Planning & Banquet Management
Learn how to organize and manage corporate events, conferences, weddings, and banquets—from planning and logistics to vendor coordination and guest satisfaction. -
HP160: Hospitality Entrepreneurship & Leadership
Develop leadership and management skills while learning how to start and run your own hospitality venture. Includes team management, budgeting, branding, and customer loyalty strategies.
Certificates
Graduates will earn the following certifications:
- Certified Hospitality Management Professional Certificate, demonstrating comprehensive knowledge and practical skills across hotel, restaurant, and event operations
- ServSafe Food Handler Certification
- OSHA General Industry Safety
- Hospitality Customer Service Credential
Career Opportunities
Graduates will be well-positioned for roles such as:
- Hotel Front Desk Manager
- Guest Services Supervisor
- Housekeeping Manager
- Restaurant or Banquet Manager
- Event Coordinator
- Hospitality Entrepreneur or Franchise Owner
Ideal Institute of Technology also supports graduates with career coaching, job placement services, and access to employer partnerships in the regional hospitality sector, including Atlantic City casinos, hotels, and event venues.
Deliver unforgettable experiences. Lead world-class service. Start your journey in hotels, restaurants, and events with Ideal Institute of Technology's Certified Hospitality Management Professional Program.
Work-Based Learning Opportunity
Are you looking to gain real-world experience while getting paid? The Paid Work-Based Learning Opportunity Program at Ideal Institute of Technology provides students with hands-on work experience in their chosen field while earning competitive wages.